The bank account closed
Payments fail until your bank details are updated.
Your question, answered
Dividends were declared but I never received them. Can I still get them?
Usually, yes. The money is either still with the company or in IEPF. We find where it is and why it stopped.
Hello — I’ll walk you through this. Six short questions.
Guided check
Why Did the Dividends Stop?
The reason tells us where the money is now.
The address was old
Warrants and letters never reached you.
Nothing came for years
We check if it’s with the company or in IEPF.
What changes the route.
Do you still hold the shares?
If yes
Then we claim the dividends and update your details together, the quicker way.
If no
You can still claim the unpaid dividends, even if the shares were sold later.
Has it been more than seven years since the dividends stopped?
If yes
Then some may have moved to the IEPF. That’s a different claim, not a dead end.
If no
Then they’re likely still with the company, the quicker claim.
Is the bank account on the register still open?
If yes
Then it may only need confirming, not changing.
If no
A closed account is the most common reason payments fail quietly. Updating it is part of what we do.
Start Your Dividend Check
Share your name and number. We’ll call and explain where to begin.
- Start with what you have
- A real person reviews it
- Called back soon
The process
What happens after you contact us?
We use your answers to find the right route first, so you never collect papers you don’t need.
Start a free check →01
We understand what happened
We start with what you remember and what’s worrying you.
02
We check the available trail
We review the information that can establish the dividend and holding trail and its present status.
03
We identify the right route
We sort out the main issue and anything linked to it, like transmission or a correction.
04
We organise the next move
We explain what applies to you and help prepare it.
Unpaid Dividends: Your Questions
Clear answers before you decide anything.
Can a declared but unpaid dividend still be claimed?
Usually yes. The correct route depends on how long it remained unpaid and where the amount is currently held.
Could the dividend be with IEPF?
Amounts unclaimed for the applicable period may transfer to IEPF. We first confirm the status rather than assume it.
Can I claim dividends after selling the shares?
An unpaid dividend relating to the period when you were entitled may still be claimable, subject to the company records.
What if the registered bank account is closed?
A current bank mandate may need to be established as part of the payment or recovery route.
Can legal heirs claim unpaid dividends?
Eligible claimants may pursue the amount, often together with transmission or recovery of the related holding.
Let’s Find Where Your Dividends Are
Tell us when payments stopped and what you know. We’ll find the route. Checking is always free.