How does recovering unclaimed shares actually work?

We check the company and its registrar for a holding in the name you give us, following the company through any renaming, merger or demerger along the way. This is also where we find out whether the shares are still on the register or have been transferred to the IEPF — the answer decides everything that follows.

If nothing is found, we tell you plainly rather than keeping a case open.

A holding still on the register, one moved to the IEPF, and one belonging to someone who has died are three different claims with three different sets of documents. Cases involving a lost certificate, a name that no longer matches, or a claimant living abroad each add their own requirements.

We establish which combination applies before any paperwork is prepared, because starting down the wrong route usually means starting again.

We prepare the forms, declarations and supporting documents the specific route requires, and resolve the mismatches that almost always surface at this point — signatures recorded decades ago, names spelled differently, addresses long out of date.

Where something is missing, we tell you what is needed and why, rather than handing you a generic checklist.

Queries come back. Registrars ask for clarification, nodal officers need to verify, and documents occasionally have to be resubmitted. A query is a normal part of the process, not a rejection — but an unanswered one leaves a claim sitting indefinitely.

We manage that correspondence through to resolution so you are not chasing anyone.